{"id":31088,"date":"2021-04-28T09:24:26","date_gmt":"2021-04-28T09:24:26","guid":{"rendered":"http:\/\/tecoi.com:8008\/un-soutien-reactif-en-temps-reel\/"},"modified":"2021-08-12T08:36:11","modified_gmt":"2021-08-12T08:36:11","slug":"un-soutien-reactif-en-temps-reel","status":"publish","type":"post","link":"https:\/\/tecoi.com\/fr\/un-soutien-reactif-en-temps-reel\/","title":{"rendered":"Un soutien r\u00e9actif en temps r\u00e9el"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.6.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Bebas Neue||||||||&#8221; title_text_color=&#8221;333&#8243; title_font_size=&#8221;80px&#8221; border_width_bottom=&#8221;50px&#8221; border_color_bottom=&#8221;#f2b735&#8243;][\/et_pb_post_title][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.6.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.8.0&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221;]<\/p>\n<p>Un soutien r\u00e9actif en temps r\u00e9el<\/p>\n<p>TECOI offre un<strong>service apr\u00e8s-vente optimal<\/strong> : <strong>notre relation avec le client va au-del\u00e0 d&#8217;un accord purement commercial.<\/strong> D\u00e8s l&#8217;instant o\u00f9 une alliance commerciale est \u00e9tablie, un cercle solide se cr\u00e9e, entre la machine, le client et TECOI.<\/p>\n<p>\n            <strong>SERVICES<\/strong>\n          <\/p>\n<p>Lorsque le client prend contact avec TECOI, par t\u00e9l\u00e9phone ou par courriel, nous g\u00e9rons le dossier et d\u00e9cidons effectivement, en fonction des besoins du client, du <strong>type de r\u00e9paration<\/strong>: <strong>sur place ou \u00e0 distance.<\/strong> Para una r\u00e1pida respuesta y siempre que sea posible, de manera remota y si fuera necesario, el t\u00e9cnico puede vincularse con la m\u00e1quina, por supuesto, estableciendo la <strong>conexi\u00f3n de manera segura<\/strong>. Nous travaillons selon des horaires prolong\u00e9s, en nous adaptant aux cr\u00e9neaux horaires des pays o\u00f9 nous disposons d&#8217;installations.<\/p>\n<p>Adem\u00e1s, en TECOI, realizamos seguimiento a trav\u00e9s de llamada o correo electr\u00f3nico del estado de nuestras m\u00e1quinas peri\u00f3dicamente, poniendo especial atenci\u00f3n en las <strong>sugerencias <\/strong>del cliente. <\/p>\n<p>\n            <strong>LES CONSOMMABLES ET LES PI\u00c8CES DE RECHANGE<\/strong>\n          <\/p>\n<p>Nous sommes les distributeurs officiels des consommables et des pi\u00e8ces de rechange des entreprises qui ont \u00e9t\u00e9 mis en \u0153uvre dans nos machines pour l<strong>aser, plasma, oxycoupage et stations d&#8217;usinage<\/strong>. Nous stockons suffisamment de pi\u00e8ces d\u00e9tach\u00e9es et de consommables pour permettre leur distribution rapide au client, <strong>avec des exp\u00e9ditions imm\u00e9diates vers n&#8217;importe quel point du monde.<\/strong><\/p>\n<p>\n            <strong>PERSONNALISATION ET COMMUNICATION<\/strong>\n          <\/p>\n<p><strong>Chaque cas fait l&#8217;objet<\/strong>d&#8217;un traitement sp\u00e9cialis\u00e9, apportant des solutions sp\u00e9cifiques dans le seul but d&#8217;obtenir la satisfaction du client et de l&#8217;orienter dans la pr\u00e9vention des pannes. <\/p>\n<p>Pour garantir le bon fonctionnement de la machine, TECOI reste en <strong>communication constante<\/strong>avec le client. Proporcion\u00e1ndole informaci\u00f3n sobre nuevos lanzamientos y realizando actualizaciones si fueran necesarias en su m\u00e1quina. <\/p>\n<p>\n            <strong>LA FORMATION CONTINUE<\/strong>\n          <\/p>\n<p>L&#8217;avanc\u00e9e technologique rapide maintient nos techniciens en <strong>formation<\/strong> permanente. Une meilleure pr\u00e9paration qui facilite les solutions aux besoins des clients. Nous cr\u00e9ons des\u00e9quipements <strong>personnalis\u00e9s<\/strong> en fonction du mod\u00e8le de machine et de la technologie de coupe. <\/p>\n<p>\n            <strong>DANS LE MONDE ENTIER<\/strong>\n          <\/p>\n<p>TECOI dispose de <strong>techniciens<\/strong> r\u00e9partis dans le monde entier pour fournir une r\u00e9ponse en temps r\u00e9el dans la plupart des cas. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TECOI offre unservice apr\u00e8s-vente optimal : notre relation avec le client va au-del\u00e0 d&#8217;un accord purement commercial.<\/p>\n","protected":false},"author":1,"featured_media":2807,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-31088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TECOI, service apr\u00e8s-vente optimal<\/title>\n<meta name=\"description\" content=\"Un soutien r\u00e9actif en temps r\u00e9el.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tecoi.com\/fr\/soporte-con-respuesta-en-tiempo-real\/\" \/>\n<meta property=\"og:locale\" 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