[et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.6.6″ _module_preset=”default” custom_padding=”||||false|false” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.6.6″ _module_preset=”default” custom_margin=”||||false|false”][et_pb_column type=”1_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.7.7″ _module_preset=”default” title_level=”h2″ title_font=”Bebas Neue||||||||” title_text_color=”333″ title_font_size=”80px” border_width_bottom=”50px” border_color_bottom=”#f2b735″][\/et_pb_post_title][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.6.5″ _module_preset=”default”][et_pb_text _builder_version=”4.8.0″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.8em” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone”]<\/p>\n
Soporte con respuesta en tiempo real<\/p>\n
TECOI offers excellent after-sales service<\/strong>: our relationship with the customer goes beyond a purely commercial agreement.<\/strong> From the moment a commercial alliance is established, a solid network circle is created between the machine, the customer and TECOI.<\/p>\n \n SERVICES<\/strong>\n <\/p>\n When the customer contacts TECOI, either by phone or email, we manage the case and effectively decide, depending on the customer’s needs, the appropriate type of repair<\/strong>: on-site or remote<\/strong>. Para una r\u00e1pida respuesta y siempre que sea posible, de manera remota y si fuera necesario, el t\u00e9cnico puede vincularse con la m\u00e1quina, por supuesto, estableciendo la conexi\u00f3n de manera segura<\/strong>. We work extended hours, adjusting to the time slots of the countries where we have installations.<\/p>\n Adem\u00e1s, en TECOI, realizamos seguimiento a trav\u00e9s de llamada o correo electr\u00f3nico del estado de nuestras m\u00e1quinas peri\u00f3dicamente, poniendo especial atenci\u00f3n en las sugerencias <\/strong>del cliente. <\/p>\n \n CONSUMABLES AND SPARE PARTS<\/strong>\n <\/p>\n We are official distributors of consumables and spare parts of the brands that have been implemented in our machines for laser, plasma, oxyfuel and machining stations<\/strong>. We store enough spare parts and consumables to allow their quick distribution to the customer, with immediate shipments to any place in the world.<\/strong><\/p>\n \n PERSONALISATION AND COMMUNICATION<\/strong>\n <\/p>\n There is a specialised approach<\/strong>for each case, providing specific solutions with the sole objective of achieving customer satisfaction and guidance in the prevention of breakdowns. <\/p>\n To ensure the correct operation of the machine, TECOI remains in constant communication with the customer.<\/strong> Proporcion\u00e1ndole informaci\u00f3n sobre nuevos lanzamientos y realizando actualizaciones si fueran necesarias en su m\u00e1quina. <\/p>\n \n CONTINUOUS TRAINING<\/strong>\n <\/p>\n The continuous technological advance keeps our technicians in constant training.9<\/strong> A better preparation that facilitates solutions to customer needs. We createcustomised equipment<\/strong>according to machine model and cutting technology. <\/p>\n \n ALL OVER THE WORLD<\/strong>\n <\/p>\n TECOI has technicians distributedaround the world<\/strong> to providereal time support in most cases <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" TECOI offers excellent after-sales service: our relationship with the customer goes beyond a purely commercial agreement.<\/p>\n","protected":false},"author":1,"featured_media":2806,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-26342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\n